TERMS & CONDITIONS
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Terms and Conditions
The text below is our user site agreement. These are the terms and conditions required for access to bid, buy and sell on RUMENS ONLINE. Please read completely before proceeding with your account registration.
Please read these Terms and Conditions carefully. Upon completion and submission of your registration details (and for all bidding conducted by you under those details), you are deemed to have accepted, and will be bound by these Terms and Conditions, as amended and varied from time to time.
We reserve the right to change these Terms and Conditions from time to time. We recommend you review these periodically to check for any changes. We may suspend or terminate your account if you are suspected or found to have engaged in fraudulent activity in connection with the site.
CONDITIONS OF SALE:
- 10 % BUYERS PREMIUM APPLIES GST INCLUSIVE ON SALE PRICE.
- PAYMENTS BY CASH, OR EFT INTO BANK ACCOUNT PROVIDED.
- BUYERS MUST REGISTER ONLINE BEFORE BIDDING.
- ALL ACCOUNTS ARE PAYABLE IMMEDIATELY AFTER THE AUCTION COMPLETION.
- ALL LOTS ARE SOLD AS IS AND WITH ALL FAULTS IF ANY.
- ALL LOTS MUST BE PAID & PICKED UP BY SPECIFIED TIME/ IF NOT CHARGES MAY APPLY.
- TITLE DOES NOT PASS TO PURCHASER UNTIL ALL PAYMENTS ARE RECEIVED BY THE AUCTIONEERS.
- DESCRIPTIONS ON LOTS A ARE GUIDE ONLY BUYERS SHOULD SATISFY THEMSELVES AS TO THE CONDITION OF ALL LOTS.
- GOODS ARE THE RESPONSIBILITY OF BUYERS AFTER COMPLETION OF THE AUCTION.
1.1 – You must register your details with us to use this service (your “Account”). Registration is free and does not oblige you to purchase anything.
1.2 – You must not register with a username that is confusing, deceptive, inappropriate or offensive. RUMENS ONLINE remains the sole judge of the suitability of usernames and reserves the right to alter your username, to request that your username be altered, to restrict you from bidding on the basis of your username or to take any other reasonable action in relation to your username.
1.3 – You must provide RUMENS ONLINE with a correct name and accurate contact details when registering an account. Providing RUMENS ONLINE with false or misleading information will not absolve you of any of your obligations as a bidder.
2. Eligibility to Participate
2.1 – In order to use this service you must have the legal capacity to enter into contractual arrangements. This means that you are unable to use the RUMENS ONLINE service if you are under 18 years of age or otherwise legally prohibited from entering into binding contracts
3.1 – RUMENS ONLINE may – at its discretion – require a deposit to be placed by a buyer in order to bid, or in order to bid beyond a certain amount. Unless otherwise stated, these deposits are fully refundable to the buyer, minus any fees that you are obliged to pay RUMENS ONLINE: including storage and other fees outlined in these Terms & Conditions. Deposits and credits to your account for bidding purposes, promotional purposes, refunds and vendor payments will expire if unused after 18 months
4. Obligations As A Bidder
4.1 – When you use the Service and bid on an item during an online auction conducted on our Site, you are making an offer to buy the item at your bid price. If your bid price is the Winner’s Bid Amount, you will be the Winning Bidder and are obliged to purchase the item you have bid for and pay the Winner’s Bid Amount, plus any additional charges that you may be obliged to pay. REMEMBER: When you make a bid you are entering into a legally binding contract. Do not bid on an item unless you are able and willing to pay for it.
4.2 – It is your responsibility to read the Product Information and Sale Overview about any item we post for auction on the Site.
4.3 – You must not rely solely on the title summary or any photographs of the item posted on the Site for a complete description of an item. The photograph and description of the item are intended to serve as a guide only and must not be used to form a final opinion of the item’s suitability. RUMENS ONLINE makes all best efforts to accurately describe all items on the site but is not responsible for any discrepancies or omissions which may exist in the description. It is ultimately your responsibility as a bidder to form your own view on the accuracy of an item’s description prior to bidding.
4.4 – Please make sure you understand the delivery and payment terms, including any addendum to those terms and conditions as outlined in the item’s description or in the Sale Overview. Note that a Buyer’s Premium, and other charges such as a delivery fee, will apply to most online auctions.
4.5 – You must not engage in bid manipulation. Bid manipulation is any practice which unfairly induces other users to make bids or controls the bid price. This includes (but is not limited to) bidding in a way that pulls other bidders to their maximum bid, retracting the high bid, and then re-bidding at a small increment above the legitimate high bidder or employing Shill Bidding, which is, the use of secondary registrations, associates or aliases to artificially raise the bidding on an item). Buyers are also prohibited from communicating with each other for the common purpose of manipulating the final purchase price of an item.
5. Obligation To Pay
5.1 – If you are the Winning Bidder on an online auction, you must pay the following fees within 72 hours after making the Winning Bid:
- 5.1.1 – The Winning Bid Amount;
- 5.1.2 – The Buyer’s Premium; (15%) on bid price
- 5.1.3 – Any Delivery Fees agreed to;
- 5.1.4 – Any Storage Fees per lot per day should items not be collected within the 72 hour collection period.
5. Obligation To Pay
5.1 – If you are the Winning Bidder on an online auction, you must pay the following fees within 72 hours after making the Winning Bid:
- 5.1.1 – The Winning Bid Amount;
- 5.1.2 – The Buyer’s Premium;
- 5.1.3 – Any Delivery Fees agreed to;
- 5.1.4 – Any Storage Fees per lot per day should items not be collected within the 72 hour collection period.5.2 – Title of Goods does not pass to the successful bidder until full payment is made.5.3 – Notwithstanding that a Winning Bidder may have been notified of their placement of the Winner’s Bid Amount, we may at our sole discretion choose to withdraw and not proceed with completion of the sale of the item in circumstances including (but not limited to) where:
- 5.3.1 – The credit card payment is not processed in the first run due to card entry errors (including an incorrect or expired card expiry date) made by the Winning Bidder;
- 5.3.2 – There are insufficient funds/the credit limit is insufficient to cover the sum of the Invoice Amount or if the Invoice Amount exceeds $5,000;
- 5.3.3 – If the Winning Bidder fails to make payment of the Invoice Amount into a bank account nominated by us within 72 hours of the Winning Bidder placing the Winner’s Bid Amount;
- 5.3.4 – We are unable to contact the Winning Bidder for any reason.
5.4 – If you fail to comply with any of these Terms and Conditions, any monies which you paid to us upon deposit on account of any purchases of an item shall be forfeited absolutely and we shall be at liberty to take legal action for recovery of the balance of the Invoice Amount and any other amounts as may be owing to us pursuant to these Terms and Conditions.
5.5 – If you fail or refuse to pay the full amount in the required timeframe, RUMENS ONLINE reserves the right to charge a Renege Fee. The Renege Fee is not refundable if payment for the lot is made after the Renege Fee has been applied. Storage Fees are applied separately and may be charged up until the point the Renege Fee has been applied.
5.6 – If you refuse or fail to settle your account balance with the necessary timeframe, RUMENS ONLINE may refer your account to a debt collection agency. In the event of such a referral, you will be liable to pay any Debt Administration Fees in addition to the fees already owing on your account.
5.7 – If you are able to collect the goods from the RUMENS ONLINE warehouse or the specified location then you must do so within 72 hours after making the Winning Bid. If you live in another State or Territory or are unable to collect the goods in person then you must arrange delivery through our website. Failure to do either of these things may result in storage fees being charged to your account.
6. Table of Fees Payable
|Buyer’s Premium Fee||The Buyer’s Premium Fee is applied on top of the Winning Bid and varies depending upon the Winning Bid amount.||This fee covers the cost of facilitating the online auction process.||Applied when a Winning Bid is made.|
|Delivery Fees||Varies depending upon the size and quantity of the item/s.||This fee covers the cost of delivering the item/s to the Winning Bidder.||Applied when a customer is unable to collect the item/s from the RUMENS ONLINE warehouse or the specified location and chooses to have the item/s delivered.|
|Storage Fees||Varies depending upon the size and number of the goods. Calculation methods are outlined below.||These fees cover the cost of storing items in RUMENS ONLINE’ warehouse. Space is limited and goods cannot be stored for an indefinite period until the customer wishes to collect them.||Applied when a customer chooses to collect their item/s from the RUMENS ONLINE warehouse or a specified location and fails to do so within 72 hours.|
|Debt Administration Fees||The standard rate is $45, however further charges may be added depending upon the length and difficulty of the debt recovery process.||This fee covers the administrative costs incurred in referring an overdue account to a debt collection agency.||Applied when the account is referred to a debt collection agency due to a failure or refusal to pay outstanding fees.|
|Renege Fee||The standard Renege Fee is the amount of the Buyer’s Premium Associated with the relevant purchase. RUMENS ONLINE reserves the right to add an administrative fee of $25 to the Renege Fee depending upon the nature of the purchase.||This fee covers the opportunity cost of the cancelled sale and the cost of re-listing the item/s for re-sale.||Applied when RUMENS ONLINE must cancel a sale and re-list an item due to a bidder refusing or failing to pay for an item within the necessary timeframe.|
|Dishonour Fee||2.5% of the total transaction amount||This fee covers the transaction fee charged by the bank to RUMENS ONLINE.||This fee is only applicable to Autopay bidder. This fee is applied if funds are not present in the winning bidder’s credit card account during the Automatic Payment Process.|
7. The Online Auction process
7.1 – You may bid:
- 7.1.1 – By placing a normal bid;
- 7.1.2 – Through Proxy bid.
7.2 – If you bid at an online auction using Proxy bid, you are responsible for monitoring the online auction in which you are participating and acting in the auction by instructing Proxy bid with your bids.
7.3 – Proxy bid will always start at the bid increment above the starting bid or the current highest bid. If you want to match a current or starting bid you must submit a normal bid.
7.4 – If you do not leave a Proxy bid amount, the bid amount that will appear when you submit a normal bid will apply.
7.5 – An online auction will start at the specified time and bidding will start at the nominated minimum starting price.
7.6 – All bids placed at an online auction must be made on a per-item basis, and may only be increased by multiples of the posted bid increment.
7.7 – The auction closes at the end of the time period specified for that online auction where there are no new bids during the 5 minutes immediately preceding the end of the time period specified. If there are any successful bids on a particular lot/item within 5 minutes of the close of the online auction (the going, going, gone period), the auction will continue to be extended until there are no more within the Refresh Period. Due to circumstances beyond our control, the Refresh Period may vary from time to time by a number of seconds. RUMENS ONLINE accepts no responsibility for any circumstances or incidents arising as a result of any slight variations that may occur in the Refresh Period.
7.8 – The vendor of the items may place one bid on the items they put to auction on the day of closing. The vendor bid must be disclosed to RUMENS ONLINE and will only be allowed if approved by RUMENS ONLINE in the event that the level of the auction is substantially below an agreed liquidation value.
8. Processing and Technological Errors
8.1 In the event of errors in processing and/or Site downtime or any other errors or delays caused to the Site and/ or Service as a result of unforeseen technological difficulties associated with our servers, data hosting centre, internet service provider or any other reason, we hereby reserve the right to:
- 8.1.1 – Decide (prior to or after the original time set for conclusion of the online auction) to extend an online auction for a period of time (determined at our discretion);
- 8.1.2 – Decide (prior to or after the original time set for conclusion of the online auction) to re-open an online auction for a period of time – to be determined at our discretion;
- 8.1.3 – Retract any Winning Bidder’s emails which may have been sent out to bidders prior to or following (as the case may be) the conclusion of an online auction;
- 8.1.4 – Amend at any time prior to or during an online auction, the “start price” allocated to an item for sale online, but only so as to correct any errors due to processing or technological fault;
- 8.1.5 – Void that entire online auction transaction and open the auction again at the original start prices.
9. Products for sale on Online Auction
9.1 – In relation to the items sold in an online auction, we will endeavour to:
- 9.1.1 – Provide accurate descriptions to fairly reflect each item;
- 9.1.2 – Pass clear title to the items to you;
- 9.1.3 – Ensure that each item for auction on the Site is available at the time of the auction.
9.2 – Subject to any rights you may have under the Australian Consumer Law and similar laws we do not make any promises that:
- 9.2.1 – The items are fit for a particular purpose;
- 9.2.2 – They are able to be repaired, replaced or serviced over and above the rights which you have under vendor’s warranties;
- 9.2.3 – That we will be able to replace or exchange any of the items which are found to be defective on delivery.
10. Warranty and Indemnity
10.1 – Unless specifically stated on a particular item in its description, the items bid for and purchased on this Site are sold on an ‘as-is’ basis without a warranty.
10.2 – RUMENS ONLINE is not liable for any damages resulting from an auction, or your visit to the Site. Also, we do not guarantee secure, continuous or uninterrupted access to this Site.
10.3 – Under no circumstances can we, our affiliates or related entities be liable for any loss whatsoever which arises from your usage of the Site. You agree to accept sole responsibility for your usage of the Site. You agree to indemnify and hold us and (as applicable) our parent, subsidiaries, affiliates, officers, directors, agents, and employees, harmless from and against any claims, demands, proceedings, losses and damages (actual, special and consequential) of every kind and nature, known and unknown, including reasonable solicitors’ fees, made by any party due to or arising out of your breach of this Agreement or the terms and policies it incorporates by reference, or your violation of any law or the rights of a third party.
10.4 – Subject to any rights you may have under the Australian Consumer Law and similar laws we do not make any promises that:
- 10.4.1 – The items are fit for a particular purpose;
- 10.4.2 – They are able to be repaired, replaced or serviced over and above the rights which you have under vendor’s warranties;
- 10.4.3 – That we will be able to replace or exchange any of the items which are found to be defective on delivery.
11. Rights as Agent and/or Seller
11.1 – We may withdraw and / or re-offer an item from an online auction where the item:
- 11.1.1 – Becomes unavailable due to damage;
- 11.1.2 – Or the title to or provenance of the item is disputed;
- 11.1.3 – Is withdrawn by the manufacturer, distributor or vendor;
- 11.1.4 – Fails to draw a bid above the posted minimum;
- 11.1.5 – Fails to draw any bid;
- 11.1.6 – Has been erroneously listed twice;
- 11.1.7 – Is incorrectly described.
11.2 – We also reserve the right to change the:
- 11.2.1 – Quantities of products posted;
- 11.2.2 – Maximum number of items which you may bid for;
- 11.2.3 – Bid increment during the auction
- 11.2.4 – Time and date the auction closes
12. Liability and Indemnities
12.1 – We are not responsible for bids not received, processed or accepted due to technical difficulties, including those online bids placed by Proxy bid. In particular, we are not responsible for any loss, liability or damage incurred by you as a result of a bid not received, processed or accepted due to technical difficulties.
12.2 – We provide the Site and the Service without any warranty or condition with regard to the Site’s capacity express or implied except those warranties which are implied by law. In relation to the items which we auction at the Site, we provide those warranties implied by law.
12.3 – Neither we nor our suppliers (“the vendors”) will be liable for any lost profits or any special, incidental or consequential damages (however arising, including negligence and recklessness) arising out of or in connection with the delivery of the Service.
12.4 – We do not guarantee continuous, uninterrupted or secure access to the Service, and operation of the Site may be interfered with by numerous factors outside of our control.
13. Obligations as a Seller
3.1 – The Vendor grants RUMENS ONLINE On-Line Auctions the exclusive right to sell his / her or its property at public auction. RUMENS ONLINE On-Line Auctions will decide the auction at which the property will be auctioned. RUMENS ONLINE On-Line Auctions may divide or combine the property into one or more separate lots. RUMENS ONLINE On-Line Auctions will incur no liability for the postponement of any auctions for any reason. RUMENS ONLINE On-Line Auctions is not responsible for items left with RUMENS ONLINE On-Line Auctions that do not appear on the asset list supplied to RUMENS ONLINE On-Line Auctions. Any items left with RUMENS ONLINE On-Line Auctions that do not appear on an asset list are to be removed from the premises or the Vendor will be charged storage fees, deductible from future Vendor payments.
13.2 – TITLE
On delivery of goods, or upon listing on RUMENS ONLINE.com.au the Vendor warrants that it has full, clear and undisputed title to all goods so listed. Items are received on the clear understanding that after presentation on https://www.RUMENS ONLINE.com.au/ the assets will be sold at the highest offer, subject to the terms and conditions on www.RUMENS ONLINE.com.au
13.3 – PHOTOGRAPHY
RUMENS ONLINE Auctions reserves the right to photograph any property, and these images remain the property of RUMENS ONLINE Auctions.
13.4 – INSURANCE
Insurance of the Goods is at the Vendors risk unless special arrangement, in writing, is made with our company
13.5 – PERSONAL INJURY
RUMENS ONLINE Auctions accepts no responsibility for any injuries to any person whilst affecting deliveries of goods to or in our premises or delivery to the buyer.
13.6 – FEES AND CHARGES
All items received by RUMENS ONLINE Auctions will incur the charges as set in the Fees and Charges guide, unless special arrangements are made in writing with RUMENS ONLINE Auctions.
13.7 – PAYMENTS
RUMENS ONLINE Auctions will pay the auction proceeds to the Vendor, net all commissions and costs, within 30 days from the close of all the items in the one consignment, together with a full auction report
13.8 – CLAIMS BY BUYERS
If, within 90 days from the auction close, the buyer of any property demonstrates to RUMENS ONLINE Auctions satisfaction that the property purchased is not authentic or is materially different from its description, RUMENS ONLINE Auctions may, in its sole discretion, delay payment to the Vendor (if not paid under paragraph 9), rescind the sale, and refund the full purchase price to the buyer. If the Vendor has been paid, The Vendor will remit to RUMENS ONLINE Auctions the proceeds previously received for the rescinded sale.
13.9 – RESERVED BIDS & WITHDRAWAL
Vendor agrees that neither he or she nor his/her representative will bid on items under this agreement. If a Vendor wins their own item/s, the vendor will be liable to pay the agreed Vendors Commission, Listing fee/s and the Buyers Premium as outlined in the Users Terms & Conditions and the item/s is to be collected and removed from RUMENS ONLINE Auctions within the designated time frame in the Users Terms and Conditions. Vendor agrees not to withdraw any property subject to this agreement unless agreed to by RUMENS ONLINE Auctions, and the payment of all charges, costs, and the commission (both the buyer’s premium and Vendor’s fees) due if the item has been sold.
13.10 – NONPAYMENT BY PURCHASER
If RUMENS ONLINE Auctions is not paid by the purchaser within 3 Days of sale, RUMENS ONLINE Auctions may, in its sole discretion, cancel the sale and resell the property.
13.11 – NO GUARANTEE
RUMENS ONLINE Auctions does not guarantee the selling price of any property. All estimates of the selling value are opinion only and shall not be construed as any promise of the selling price. RUMENS ONLINE Auctions is not liable for the errors or omissions in descriptions.
13.12 – UNSOLD PROPERTY
Property not sold shall be reclaimed within ten days following notification by RUMENS ONLINE On-Line Auctions. Property remaining after 10 days will be subject to storage charges of $5.00 per day per lot. All charge must be paid before the property will be released. RUMENS ONLINE On-Line Auctions reserve the right after an additional 20 days to resell the property unreserved.
13.13 – PRIVATE SALES
For property failing to sell or meet its reserve, RUMENS ONLINE Auctions has the exclusive rights for 30 days to sell the property privately for a price equivalent to the reserve price. Vendor’s obligations to RUMENS ONLINE Auctions shall remain the same as if the property had been sold at auction.
13.14 – CONTRACT TERM
This contract will continue in force until notice to cancel is given by either party
14. Goods and Services Tax (GST)
14.1 – The Sale Overview will state whether the sale price of a lot has goods and services tax included (GST Included) or GST excluded (GST Excluded).
14.2 – You acknowledge and agree that:
- 14.2.1 – If the sale price has GST included, the Buyer’s Premium will include GST and will be calculated as a percentage of the sale price (GST Included) and payable by you at the same time as the sale price;
- 14.2.2 – If the sale price has GST Excluded, GST will be calculated on and added to the sale price, and the Buyer’s Premium (GST excluded) will be calculated on the sale price and payable by you at the same time as the sale price.
15. General Information
15. General Information
15.1 – Each lot shall be at the buyers risk from the time of closing and the buyer shall pay, Cash, EFTPOS, Credit Card or Bank Cheque, for each lot in full prior to delivery.
16. Collection of Goods
16.1 – All items must be collected from the RUMENS ONLINE warehouse within 72 hours of purchase unless another arrangement has been made and agreed to in writing by a manager or director of RUMENS ONLINE. In the event that any item remains in the RUMENS ONLINE warehouse for longer than 72 hours after payment, and there is no written agreement to the contrary, RUMENS ONLINE reserves the right to re-list the uncollected assets or items and re-sell them to another bidder. By purchasing an item you authorise RUMENS ONLINE to sell an uncollected item and agree that RUMENS ONLINE may sell any uncollected item as contemplated in this clause and indemnify RUMENS ONLINE against any loss or damage no matter how, where or when occurring that may arise out of RUMENS ONLINE sale or re-sale of the uncollected item.
16.2 – If the uncollected item is sold for an amount greater than it was originally purchased for the difference will be payable to the original buyer less a $30 administration fee to cover account processing costs.
16.3 – If the uncollected item is sold for an amount less than it was originally purchased for the difference shall be retained by RUMENS ONLINE and paid to the Vendor with the balance of monies paid being refundable to the original purchaser less a $30 administration fee to cover account processing costs.
16.4 – RUMENS ONLINE reserves the right to extend the 72 hour period where, it its sole discretion such extension is warranted
17. Storage Fees
17.1 – RUMENS ONLINE reserves the right to charge Storage Fees in the event that you choose to collect the item/s from our warehouse and fail to do so within 72 hours of the Winning Bid.
17.2 – In the absence of an agreement in writing relating to the storage of items, RUMENS ONLINE reserves the right to charge Storage Fees at the following rates:
- 17.2.1 – For a small item taking no more than 1 square metre of space $5 a day.
- 17.2.2 – For a medium item taking more than 1 square metre but no more than 2 square metres of space $10 a day.
- 17.2.3 – For an item that is not a small or medium item such amount as may be deemed reasonable by RUMENS ONLINE in the circumstances.
17.3 – You agree to pay these fees should your items not be collected within the 72 hour collection period.
17.4 – RUMENS ONLINE reserves the right to waive any and all fees where in its sole discretion that the waiver is considered appropriate.
18. No Warranties
18.1 The Site www.RUMENS ONLINE.com.au is provided by RUMENS ONLINE on an “as-is” basis and the only obligations on RUMENS ONLINE are set out in this User Agreement (as amended). RUMENS ONLINE gives no warranty or condition, express or implied other than those expressly set out herein. RUMENS ONLINE does not warrant that the functions contained in this Site and the Services provided will be uninterrupted, available to all Members or persons or error free, that defects will be corrected, or that this Site, Member’s communications or RUMENS ONLINE hardware or computer systems are free of viruses or other harmful components or programs. RUMENS ONLINE does not warrant or make any representations regarding the accessibility or the use or the results of the use of this Site or the Services.
18.2 The payment gateway and any ancillary payment processing facilities provided to the Members by RUMENS ONLINE or RUMENS ONLINE partners are provided for convenience only and RUMENS ONLINE gives no warranty, expressed or implied, in connection with such facilities. RUMENS ONLINE will in no event be liable for any loss, damages, costs or expenses suffered or incurred by Members arising out of or as a result of any error and/or mistake and/or misstatement in debiting or crediting credit card account of the Users as well as any malfunction, failure, disruption, downtime, interruption, miscalculation, delay, inaccuracy, loss or corruption of data, or any other non-performance related to the payment gateway facilities.